Cwmbran

Address

Cwmbran station
Somerset Industrial Estate
Cwmbran
NP44 1QX

Ticket office

Monday: 8:00 AM to 4:00 PM
Tuesday: 8:00 AM to 4:00 PM
Wednesday: 8:00 AM to 4:00 PM
Thursday: 8:00 AM to 4:00 PM
Friday: 8:00 AM to 4:00 PM
Saturday: 8:00 AM to 4:00 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: CWM
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

The ticket office is inside the station building. 

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: Yes
Station Buffet Note: Café
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The National key toilets are located within the Ticket Hall; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
Waiting Room: No

Car parking

Car parking: Yes
Name: Cwmbran Station Car Park
Operator: Local Authority
Spaces: 76
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 6
Type: Stands
Location:

Limited cycle stands are available in the car park, adjacent to the station building.

Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Taxi Rank: Yes
Taxi Rank Note:

There is a taxi rank in the station car park, adjacent to the station building.

Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B1.

Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way. Step free access is available to Platform 2 (to Hereford) is accessible from the station car park.  A footbridge connects the platforms. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Taxis Note:

Available from the taxi rank.

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

This machine does not accept cash.  Payment is by major debit and credit cards only.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set down and pick up in the station car park, adjacent to the station building.
Helpline Contact: Yes
Helpline Contact (Phone number): 03333 211202
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Note:

Assistance is provided by the Conductor on the train.

The information in this document was generated 27/02/2021 01:12:20