Cwmbran

Address

Cwmbran station
Somerset Industrial Estate
Cwmbran
NP44 1QX

Ticket office

Monday to Friday: 6:30 AM to 6:00 PM
Saturday: 8:00 AM to 6:00 PM

General information

Station Operator:
AW
Station Code:
CWM
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

The ticket office is inside the station building.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Café

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
No

Car parking

Car parking:
Yes

Cwmbran Station Car Park

Operator:
Local Authority
Spaces:
76
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
8
Type:
Stands
Location:

Sheffield stands are available in two locations adjacent to the station building.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is in the station car park.

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank in the station car park, adjacent to the station building.

Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B1.

Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way.

Step free access is available to Platform 2 (to Hereford) is accessible from the station car park. 

A footbridge connects the platforms.

Accessible Taxis:
Yes
Accessible Taxis Note:

Available from the taxi rank.

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set down and pick up in the station car park, adjacent to the station building.

Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:

Assistance will be provided by the Conductor on the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 1:57:31 PM