Address
Colwyn Bay station
Princes Drive
Colwyn Bay
LL29 8DF
Princes Drive
Colwyn Bay
LL29 8DF
Ticket office
Monday to Friday:
6:15 AM to 7:15 PM
Saturday:
6:15 AM to 7:15 PM
Sunday:
11:15 AM to 6:15 PM
General information
Station Operator:
AW
Station Code:
CWB
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points:
Yes
Customer Help Points Note:
Ticket Office only
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
National Car Parks Ltd
Spaces:
76
Car Parking Contact Available:
No
Phone number:
03450 507 080
Website:
Go to website
Note:
Visit www.ncp.co.uk for parking prices.
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
10
Type:
Stands
Location:
At the front of the station
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
At the station car park
Taxi Rank:
Yes
Taxi Rank Note:
At the front of the station
Bus Service:
Yes
Bus Service Note:
Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category A.
Step
free access is available from the station car park and a footbridge with lifts
connects both platforms. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
The ticket machine is available during ticket office opening hours.
The ticket machine accepts payment by card and debit/credit card.
The ticket machine is next to the booking office.
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):
03333 211202
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:15 AM to 10:14 PM
Tuesday 6:15 AM to 10:14 PM
Wednesday 6:15 AM to 10:14 PM
Thursday 6:15 AM to 10:14 PM
Friday 6:15 AM to 10:14 PM
Saturday 6:15 AM to 10:14 PM
Sunday 11:15 AM to 6:15 PM
Tuesday 6:15 AM to 10:14 PM
Wednesday 6:15 AM to 10:14 PM
Thursday 6:15 AM to 10:14 PM
Friday 6:15 AM to 10:14 PM
Saturday 6:15 AM to 10:14 PM
Sunday 11:15 AM to 6:15 PM
The information in this document was generated 27/02/2021 18:37:26