Cuffley Details

Monday to Friday: 6:40 AM to 6:30 PM

Saturday: 7:35 AM to 2:00 PM

Sunday: 9:00 AM to 2:45 PM

Station Operator:

GN

Station Code:

CUF

Staffing Level:

partTime

CCTV:

Yes

Oyster Pre Pay:

No

Oyster Validator:

Yes

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Oyster Comments:

<p>Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.</p>

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

No

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Lost Property Contact Available:

No

Ticket Gate:

No

Customer Services:

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Customer Help Points:

Yes

Customer Help Points Note:

The Assistance Meeting Point is by the ticket office.

ATM Machine:

No

Baby Change:

No

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Yes

Station Buffet:

Yes

Telephones (Cards & Coins):

No

Toilets:

Yes

Waiting Room:

No

Car parking:

Yes

Operator:

APCOA Parking UK

Spaces:

272

Accessible Spaces:

10

Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Accessible Car Park Equipment:

No

Car Parking Contact Available:

No

Phone number:

01895 262122

Website:

Go to website

Cycle Storage Availability:

Yes

Sheltered:

No

Spaces:

18

Type:

Stands

Location:

Located by the station entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV:

Yes

Location for rail replacement services:

Please click the link for details regarding the rail replacement bus location.

Taxi Rank:

Yes

Taxi Rank Note:

Taxis can pick up from the front of the station.

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:

No

Induction Loop:

Yes

Wheelchairs Available:

No

Ramp For Train Access:

Yes

Step Free Access:

No

Step Free Access Note:

This is a Category B3 station: There is step free access to the Booking Office and platform 1 (southbound towards London). However, platform 2 (northbound towards Hertford North) is not step free.

The Assistance Meeting Point is by the ticket office.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis:

No

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

Yes but not designated as accessible.

Helpline Contact:

Yes

Helpline Contact (Phone number):

For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:

Phone - 0800 058 2844
Textphone - 0800 138 1018

Helpline Contact Note:

The assisted travel helpline is not available on Christmas Day.

Helpline Opening Hours:

Monday to Sunday 24 hours

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:25 AM to 6:50 PM
Saturday 7:20 AM to 2:20 PM
Sunday 8:45 AM to 3:05 PM

Staff Help Available Note:

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

pressing the 'emergency & assisted travel' Help Point button
calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Assisted Travel:

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:

Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 058 2844
Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

Cuffley

Address

Ticket office

General information

Ticket buying & collection

Passenger services

Station facilities

Car parking

Station Car Park

Cycling

Other transport

Accessibility