Chadwell Heath station
Monday to Friday:
6:10 AM to 7:40 PM
6:10 AM to 7:00 PM
8:10 AM to 3:40 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: TfL Rail
Lost Property Contact Available:
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points:
Customer Help Points Note:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
ATM Machine Note:
Located by the ticket office
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
- An accessible waiting room with automatic door opening is located on Platform 3.
- The waiting room is open from first train to last train
Cycle Storage Availability:
Cycle stands on platform 3
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus services will depart from:
Wangeu Road, Bus Stop F, for both Westbound and Eastbound services
Click here for map
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
An accessible toilet is located inside the Ticket Hall. This toilet is operated with a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0343 222 1234
Staff Help Available:
Staff Help Available Note:
Staff are available to assist from the first to last train.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 24/09/2021 17:39:53