Coseley

Address

Coseley station
Gough Road
Coseley
WV14 8XP

Ticket office

Monday: 6:15 AM to 4:00 PM
Tuesday: 6:15 AM to 2:00 PM
Wednesday: 6:15 AM to 2:00 PM
Thursday: 6:15 AM to 2:00 PM
Friday: 6:15 AM to 7:00 PM
Saturday: 7:00 AM to 8:00 PM
Sunday: 9:00 AM to 2:00 PM

General information

Station Operator:
WM
Station Code:
CSY
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

A Permit to Travel machine is available for use when the Booking Office is closed.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

Customer Help Points:
Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Toilet facilities are available: Monday 06:15-16:00, Tuesday - Thursday 06:15-14:00 and 16:00-19:00, Friday 06:15-19:00, Saturday 07:00-20:00 and Sunday 09:00-14:00. The toilet facilities are not available when the Ticket Office is closed.

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Operator:
Transport for West Midlands
Spaces:
248
Accessible Spaces:
5
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
25
Type:
Stands
Location:

Gough Road car park

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: On Havacre Lane adjacent/opposite to the entrance/exit of Platform 2, Wolverhampton bound platform

Taxi Rank:
Yes
Taxi Rank Note:

Bilston 01902 404042 Dudley 01902 880550

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

None

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:15 AM to 4:00 PM
Tuesday 6:15 AM to 2:00 PM
Wednesday 6:15 AM to 2:00 PM
Thursday 6:15 AM to 2:00 PM
Friday 6:15 AM to 7:00 PM
Saturday 7:00 AM to 8:00 PM
Sunday 9:00 AM to 2:00 PM
Staff Help Available Note:

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 10:43:51 PM