London Cannon Street

Address

London Cannon Street station
Cannon Street
London
EC4N 6AP

Ticket office

Monday to Friday: 7:15 AM to 7:40 PM

Station details

Alerts

On weekdays, the busiest times at this station are generally between 06:00 and 08:30 and between 16:30 and 18:30.

General information

Station Operator:
NR
Station Code:
CST
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 1
Oyster Comments:
<p>Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

On concourse

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Available during station opening hours

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

Wide range of shops

Station Buffet:
Yes
Station Buffet Note:

Food outlet (Seating available)

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

These are beside the ticket office located near platform 7. There are also a baby changing facilities here

Waiting Room:
Yes
Waiting Room Note:

All platforms are partially or fully covered with a canopy.

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Cycle Storage CCTV:
Yes

Other transport

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

All ticket counters have been lowered at this station.

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Available during station opening hours

Accessible Toilets:
Yes
Accessible Toilets Note:

These are located near platform 7 and are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

There is step free access to the left of the front entrance on Cannon Street.  A lift opposite platform 1 connects the upper and lower concourses

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are located on Dowgate Hill, left of the station.

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Available during station opening hours

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street  and on Dowgate Hill.

Helpline Contact:
Yes
Helpline Contact (Phone number):

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Staff Help Available:
Yes
Staff Help Available Note:

Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms.  Ring  0800 783 4524 for disability assistance at this station.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/9/2025 7:26:04 AM