Caerphilly

Address

Caerphilly station
Station Road
Caerphilly
CF83 1JR

Ticket office

Monday to Friday: 6:00 AM to 6:00 PM
Saturday: 7:30 AM to 6:00 PM
Sunday: Unavailable

General information

Station Operator:
AW
Station Code:
CPH
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes
Customer Help Points Note:

Ticket office for advice only.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

Convenience store

Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Transport for Wales/Caerphilly County Borough Council
Spaces:
222
Accessible Spaces:
6
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
03333 211 202
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
14
Type:
Stands
Location:

5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.

2 Sheffield stands providing parking for up to 4 bicycles are located in a Voyager Shelter on platform 3 - ie northbound platform

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is Bay 8 at the bus stand outside the front of the station.

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank within 100m and clearly signposted

Bus Service:
Yes
Bus Service Note:

'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:

www.stagecoachbus.com

Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:

www.PlusBus.info

The Bus Interchange is located beside the rail station.

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Low level/text public phones

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B2.

Platform 1 (for Cardiff) has level access.

Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/3/2025 3:06:06 AM