Coventry Details

Address

Coventry station
Station Square
Coventry
CV1 2GT

Ticket office

Monday to Friday: 5:15 AM to 9:30 PM

Saturday: 5:30 AM to 8:45 PM

Sunday: 7:30 AM to 9:30 PM

General information

Station Operator:

Station Code:

COV

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Smartcard Validaton:

Yes

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

Ticket machines can be found in the booking hall

Passenger services

Lost Property Contact Available:

Yes

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Monday to Sunday 06:00 - 21:00

Available from customer service offices, located on platform 1 and 3.

Customer Help Points:

Yes

Station facilities

ATM Machine:

Yes

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, ArrivalScreens, Announcements

Shops:

Yes

Shops Note:

Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe

Station Buffet:

Yes

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

Toilets are located on Platforms 1 and 2/3

Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30

An accessible toilet is available on platform 1, accessed using a RADAR key.

Waiting Room:

Yes

Waiting Room Note:

Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.

Car parking

Car parking:

Yes

Multi Storey (Car Park 1)

Operator:

Avanti West Coast

Spaces:

336

Accessible Spaces:

Accessible Car Park Equipment:

Annual Charge:

£1,200.00

Daily Charge:

£12.50

Monthly Charge:

£132.00

Three Monthly Charge:

£374.00

Car Parking Contact Available:

Website:

Go to website

Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Warwick Road (Car Park 3)

Operator:

Avanti West Coast

Spaces:

134

Accessible Spaces:

Accessible Spaces Note:

Please note the car parking payment machines are located in the station building

Accessible Car Park Equipment:

Yes

Annual Charge:

£1,200.00

Daily Charge:

£12.50

Monthly Charge:

£132.00

Three Monthly Charge:

£374.00

Car Parking Contact Available:

Website:

Go to website

Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

120

Type:

Compounds,Stands

Location:

Cycle Hub off main concourse 144 spaces

59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Rail replacement coach services can be found in the multi-storey car park

Taxi Rank:

Yes

Taxi Rank Note:

Outside station front

Bus Service:

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Accessible Toilets:

Yes

Accessible Toilets Note:

Yes , Located on platform 1 , these toilets are operated with a radar key

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

Category A - This station has step-free access to all platforms / the platform

Accessible Taxis:

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Yes

Helpline Contact:

Yes

Helpline Contact (Phone number):

08000 158 123 (08000 158 124 Textphone)

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 5:00 AM to 2:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 7:15 AM to 2:00 AM

Staff Help Available Note:

Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Assistance Meeting Point: Customer service office on Platform 1.

The information in this document was generated 4/25/2024 8:15:18 AM