Address
Station Road
Cantley
NR13 3SQ
General information
Ticket buying & collection
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Next to the ticket machine, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Great Yarmouth and Lowestoft) - Fixed to the inside wall to the left of the covered waiting area, under the canopy
Station facilities
Car parking
Station Car Park
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Cycling
There are two cycle stands on Platform 1 (for trains towards Norwich), one either side of The Rose of Cantley station boat, and two cycle stands on Platform 2 (for trains towards Great Yarmouth and Lowestoft), located next to the former station building and canopy.
Other transport
Rail replacement bus services pick up and drop off just prior to the Sugar Beet factory exit on Station Road. Please note that due to access restrictions, this station can only be served by mini-bus.
Accessibility
This station has step free access to both platforms from Station Road, with approximately 30-40 metres between the two entrances.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Details of nearest taxis are shown on station information poster
0800 028 28 78
08:00 - 20:00
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp Assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/26/2024 7:20:36 PM