Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
03333 211 202
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Conwy County Borough
Car Parking Contact Available:
01492 574 000
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
At the bus stop on the main road outside station
Bus Service Note:
Bus stops are next to the station.
Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Separate step-free access to each platform:
Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane.
Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places.
Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street.
Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
The information in this document was generated 09/12/2021 00:25:48