Address
Station Road
Chester-le-Street
DH3 3EE
Station details
Alerts
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
General information
Ticket buying & collection
Passenger services
08002006060
Station facilities
There are toilets in the café but this is not operated by the station operator and are for café customers only
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
Car parking
Station Car Park
Cycling
Within Car park
Other transport
Pick Up / Drop off outside station entrance.
Taxi rank outside front of station
Busline 0871 200 2233
Accessibility
staff will come out of the office to assist
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
Level access from car park.
0800 138 5560 text relay 18001 0800 138 5560
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 5/4/2024 2:28:04 PM