Clandon

Address

Clandon station
The Street
West Clandon
GU4 7TE

Ticket office

Monday to Friday: 6:25 AM to 11:00 AM
Saturday: Unavailable
Sunday: Unavailable

General information

Station Operator:
SW
Station Code:
CLA
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

The ticket office is located on Platform 2.

Ticket Vending Machines are located outside the main entrance.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No
Waiting Room Note:

Heated area inside the booking hall. Seating is compliant with code of practice.

Car parking

Car parking:
Yes

Clandon Car Park

Spaces:
91
Accessible Spaces:
3
Accessible Car Park Equipment:
No
Annual Charge:
£1,043.00
Daily Charge:
£7.40
Monthly Charge:
£104.30
Off Peak Charge:
£3.70
Per Hour Charge:
£1.20
Three Monthly Charge:
£312.90
Weekly Charge:
£29.50

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
8
Type:
Racks
Location:

Platform 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station Approach, off The Street (A247)

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Booking Hall

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B1 Station - Level access to Platform 2 (for trains to Guildford). Short ramp to Platform 1 (approx gradient 1:12). Footbridge with steps between platforms, or step-free route approximately 275m via street - some missing dropped kerbs/ road crossing points.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/18/2024 9:12:41 PM