Crosskeys

Address

Crosskeys station
Risca Road
Crosskeys
NP11 7BU

General information

Station Operator: AW
Station Code: CKY
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes
Customer Help Points Note:

Customer help points are available on both platforms. 

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Lockers
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B2.

Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.

Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace. 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform.

Helpline Contact: Yes
Helpline Contact (Phone number): 03333 211202
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note: Assistance will be provided by the Conductor on the train.

The information in this document was generated 28/01/2022 04:57:19