Monday to Friday:
5:50 AM to 10:00 PM
5:50 AM to 10:00 PM
7:00 AM to 11:00 PM
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
Help point located on ticket hall concourse.
ATM Machine Note:
Located on concourse
Newsagent Flower stall Hairdresser Dry cleaner
Station Buffet Note:
Coffee shop Café Vending machines
Telephones (Cards & Coins):
The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts.
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
Cycle Storage CCTV:
Location for rail replacement services:
Replacement transport stop at the bus stop on Victoria Road by station entrance
Taxi Rank Note:
There is a taxi rank outside the station.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0800 028 28 78
Helpline Contact Note:
08:00 - 20:00
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:50 AM to 10:00 PM
Saturday 5:50 AM to 10:00 PM
Sunday 7:00 AM to 11:00 PM
Staff Help Available Note:
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 24/09/2021 17:58:29