Address
Chafford Hundred station
Burghley Road
Chafford Hundred
RM16 6QQ
Ticket office
Monday to Friday:
6:00 AM to 6:30 PM
Saturday:
8:15 AM to 6:30 PM
Sunday:
8:45 AM to 3:20 PM
Station details
Alerts
The lifts are out of order between Lakeside shopping centre and The Station until further notice at Chafford Hundred station.
Un-booked assistance? No problem.
The station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
General information
Station Operator:
CC
Station Code:
CFH
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Comments:
Oyster top-up is only available from the self-service ticket machines
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: c2c
Passenger services
Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Ticket Gate:
Yes
Customer Services:
Monday - Friday, 08:00 - 20:00
Saturday and Sunday: 09:00 - 16:00
Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.co.uk
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Tesco Express outside the station
Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:
Lakeside Shopping Centre.
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
National Car Parks Ltd
Spaces:
138
Annual Charge:
£1121.00
Daily Charge:
£7.40
Monthly Charge:
£112.10
Off Peak Charge:
£3.10
Three Monthly Charge:
£325.00
Weekly Charge:
£29.30
Car Parking Contact Available:
No
Phone number:
0845 050 70 80
Note:
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
52
Type:
Stands
Location:
Outside station entrance
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Bus stops outside station entrance.
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
Customer Service Staff
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
Booking hall. This can be accessed using a radar key.
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
Accessible Taxis:
No
Accessible Taxis Note:
Operated by local companies. Pre-booking advised
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Outside station entrance
Helpline Contact:
Yes
Helpline Contact (Phone number):
03457 44 44 22
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 10:00 PM
Saturday 6:45 AM to 9:30 PM
Sunday 7:15 AM to 4:30 PM
The information in this document was generated 07/12/2021 05:28:23