Coleshill Parkway station
Monday to Friday:
6:00 AM to 10:45 PM
6:00 AM to 10:45 PM
10:00 AM to 5:00 PM
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
A Ticket Vending Machine is located in the Booking Hall.
Lost Property Contact Available:
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Coleshill Parkway Station is accredited by the Secure
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Friday 06:00-22:45, Saturday 06:00-22:45 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
Station Car Park
Off Peak Charge:
Car Parking Contact Available:
0330 1235 247
Charging starts from 1 September 2019
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Public service bus stops in turning circle at front of station
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not accessible. A payphone will be available in the near future
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free access to all station locations and facilities.
Accessible Taxis Note:
Accessible taxis are not available
Accessible Ticket Machines:
Accessible Ticket Machines Note:
A Ticket Vending Machine is available in the Booking Hall.
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
At both station entrances
Helpline Contact (Phone number):
Helpline Contact Note:
Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 10:45 PM
Saturday 6:00 AM to 10:45 PM
Sunday 10:00 AM to 5:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 29/11/2021 21:13:23