Monday to Friday:
6:10 AM to 7:35 PM
7:00 AM to 8:25 PM
9:10 AM to 4:45 PM
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Applicable Operators: Southern, Thameslink
Passenger Information Systems:
Station Buffet Note:
Telephones (Cards & Coins):
Ticket Hall, Platform 1
Waiting Room Note:
There is a heated waiting area on platform 1 and 2
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A station: This station has step-free access to all platforms via lifts.
Assistance Meeting Point is the Ticket Office.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Helpline Contact (Phone number):
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - firstname.lastname@example.org | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline Contact Note:
The assisted helpline is not available on Christmas Day.
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 12:50 AM
Saturday 5:30 AM to 12:50 AM
Sunday 6:15 AM to 12:45 AM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.