Address
Station Road West
Canterbury
CT2 8AN
Ticket office
Station details
Alerts
The lift for platform 1 at Canterbury West is out of service. The nearest stations with step-free access are Chartham and Sturry.
General information
Ticket buying & collection
On way in to access trains
Passenger services
This station has Secure station accreditation - For more information contact 0345 322 7021
On platform
Station facilities
Located on concourse
Coffee shop and Selecta vending machine
Platform 1 - Available during staffing hours
Heated waiting room on platforms 1 and 2 Only available when staff present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
downside platform - London end
Other transport
Station forecourt
There is a taxi rank at the front of the station.
Information to plan your onward journey is available in a printable format here
Accessibility
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
Platform 1 - Available during staffing hours
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Accessible taxis are available to book
two within concourse.
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 5:00 AM to 1:30 AM
Sunday 7:00 AM to 12:30 AM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
The information in this document was generated 3/28/2024 11:19:52 PM