Cambridge Details

Address

Cambridge station
Station Road
Cambridge
CB1 2JW

Ticket office

Monday to Friday: 5:10 AM to 11:00 PM

Saturday: 5:10 AM to 11:00 PM

Sunday: 7:00 AM to 10:55 PM

General information

Station Operator:

Station Code:

CBG

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Oyster Comments:

<p>Oyster cards are not valid at this station</p>

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:

Yes

Customer Help Points Note:

Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2

Station facilities

ATM Machine:

Baby Change:

Yes

Seated Area:

Yes

Shops:

Yes

Station Buffet:

Yes

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

The toilets are located on Platform 4. The accessible toilets are on platform 4

Waiting Room:

Waiting Room Note:

Platforms 1, 4 and 7

Car parking

Car parking:

Yes

Station Car Park

Operator:

National Car Parks Ltd

Spaces:

330

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£2,600.00

Daily Charge:

£15.80

Monthly Charge:

£265.00

Off Peak Charge:

£15.80

Three Monthly Charge:

£745.00

Weekly Charge:

£54.00

Car Parking Contact Available:

Website:

Go to website

Premium Bay

Operator:

National Car Parks Ltd

Spaces:

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£3,260.00

Car Parking Contact Available:

Phone number:

0845 050 7080

Website:

Go to website

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

2850

Type:

Stands,Racks

Location:

Cycle point is by the Car Park

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Rail replacement buses depart from the front of the station

Taxi Rank:

Yes

Taxi Rank Note:

Taxi pick-up is in front of station

Bus Service:

Yes

Bus Service Note:

'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east

Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Accessibility

Accessible Public Telephones:

Accessible Toilets:

Yes

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on Platform 1.

Accessible Taxis:

Yes

Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Helpline Contact:

Yes

Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:

Monday to Sunday 8:00 AM to 8:00 PM

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Sunday 24 hours

Staff Help Available Note:

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/2/2025 12:38:25 AM