Burton-on-Trent

Address

Burton-on-Trent station
Borough Road
Burton-on-Trent
DE14 2DA

Ticket office

Monday to Friday: 6:10 AM to 7:30 PM
Saturday: 6:10 AM to 7:30 PM
Sunday: 10:00 AM to 6:30 PM

General information

Station Operator:
EM
Station Code:
BUT
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

On the station concourse

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 125678
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:

none

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park. (Pay by RingGO available) www.myringgo.co.uk

Operator:
East Midlands Railway
Spaces:
157
Accessible Spaces:
6
Accessible Car Park Equipment:
Yes
Annual Charge:
£450.00
Daily Charge:
£4.50
Monthly Charge:
£45.00
Three Monthly Charge:
£122.00
Weekly Charge:
£14.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
38
Type:
Stands
Location:

on the platform under the bridge

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Outside the front of the station.

Taxi Rank:
Yes
Taxi Rank Note:

Station 01283 532000 New Street 01283 515544 57 01283 575757

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

None

Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B

This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient. 

This station has tactile paving at the edge of each platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Taxi number displayed on Useful Information Poster.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 11 33 23

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 11:55 PM
Saturday 5:45 AM to 11:55 PM
Sunday 8:10 AM to 12:00 PM
Staff Help Available Note:

 Assistance is provided from 5.45am until 11.55pm

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/27/2024 4:21:32 AM