Burgess Hill

Address

Burgess Hill station
Station Road
Burgess Hill
RH15 9DG

Ticket office

Monday to Friday: 6:10 AM to 7:35 PM
Saturday: 6:40 AM to 8:00 PM
Sunday: 9:00 AM to 4:35 PM

General information

Station Operator: SN
Station Code: BUG
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southern, Thameslink

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes
Customer Help Points Note: Ticket office and platforms 1 and 2.

Station facilities

ATM Machine: Yes
ATM Machine Note: Located by the ticket office
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

There is a newsagent located next to the booking hall, on the bridge

Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): No
Toilets: Yes
Waiting Room: No
Waiting Room Note: A heated waiting area is available on platform 2

Car parking

Car parking: Yes
Name: Station Car Park
Operator: <a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces: 141
Annual Charge: £662.10
Daily Charge: £4.20
Monthly Charge: £67.00
Three Monthly Charge: £184.20
Weekly Charge: £18.90
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Spaces: 64
Type: YES
Location: Station front
Cycle Storage CCTV: Yes

Other transport

Taxi Rank: Yes
Taxi Rank Note: YES
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here.

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category B2 station: Step-free access to both platforms via separate entrances. Step-free route between platforms via the street, steep in places (over 400m and gradient above 1:10).

Assistance Meeting Point is the Ticket Office.

This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks
Helpline Contact: Yes
Helpline Contact (Phone number): If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - comments@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline Contact Note: The assisted helpline is not available on Christmas Day.
Helpline Opening Hours: Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 10:00 PM
Saturday 6:00 AM to 10:00 PM
Sunday 7:00 AM to 10:00 PM
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

The information in this document was generated 09/12/2021 04:37:17