Burntisland

Address

Burntisland station
Forth Place
Burntisland
KY3 9DR

Ticket office

Monday to Friday: 6:45 AM to 10:00 AM
Saturday: 8:11 AM to 11:31 AM
Sunday: Unavailable

General information

Station Operator:
SR
Station Code:
BTS
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:

Part of ticket office - one on each platform

Car parking

Car parking:
Yes

Station Car Park

Spaces:
6
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
10
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Turning circle at the top of Harbour Place.

Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

This is a Category B station. Ramp to platform 1 and connecting footbridge with stairs to platform 2

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:45 AM to 10:00 AM
Saturday 8:11 AM to 11:31 AM
Sunday Unavailable
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/18/2024 5:43:07 AM