Betchworth

Address

Betchworth station
Pebble Hill Road
Betchworth
RH3 7BZ

General information

Station Operator:
GW
Station Code:
BTO
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
24
Type:
Stands
Location:

Platform 1, and in the forecourt by platform 2 entrance.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

on Reigate Road A25 (Pilgrims Way Cottage bus stops)

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step free Category B2 Station - step free access to both platforms with access to P2 via a steep ramp (gradient 1:4).

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Point is available at the station entrance next to platform 2.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/16/2024 11:15:52 PM