Bath Spa

Address

Bath Spa station
Dorchester Street
Bath Spa
BA1 1SU

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 6:00 AM to 8:00 PM
Sunday: 7:45 AM to 8:00 PM

General information

Station Operator:
GW
Station Code:
BTH
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In ticket hall

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

In ticket hall

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Flower shop in subway, Coffee shops

Station Buffet:
Yes
Station Buffet Note:

Coffee shops

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platforms 1 and 2.

Waiting Room:
No
Waiting Room Note:

Platforms 1 and 2

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
78
Accessible Spaces:
4
Accessible Spaces Note:

Parking is free for valid blue badge holders.

Accessible Car Park Equipment:
Yes
Annual Charge:
£1,505.00
Daily Charge:
£12.30
Monthly Charge:
£190.00
Three Monthly Charge:
£520.00
Weekly Charge:
£61.50
Car Parking Contact Available:
No
Phone number:
0345 165 203
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
103
Type:
Stands
Location:

At rear and side of station

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Front of the station

Taxi Rank:
Yes
Taxi Rank Note:

Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are accessible. An accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need help

Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step free Category A station - step free access available to both platforms via lifts from the main station entrance.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located at the station entrance by the ticket office.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 1:10 AM
Saturday 5:30 AM to 1:10 AM
Sunday 7:00 AM to 1:10 AM
Staff Help Available Note:

Meeting point: Ticket Office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 9:41:08 PM