Address
Station Approach, off Bath Road
Bristol
BS1 6QF
Ticket office
Station details
Alerts
The ticket office will have the following changes to planned opening hours: Sunday 28th April - 0700-1545 Tickets can be bought from the ticket machine or digitally.
General information
Ticket buying & collection
Situated by the ticket office.
Passenger services
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Station facilities
The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.
WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers
Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15.
Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15.
Additional Ladies Toilets are located on Platform 10/12.
Waiting Rooms are located on Platform 5/7 and on Platform 13/15
Car parking
Station Car Park
Cycling
The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.
A limited bike storage location can be found on Station Approach by Queen Anne's Gate.
There is no longer any bike storage inside the station.
Other transport
Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
You can find more information about local taxi services here.
Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.
Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.
Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.
Information to plan your onward journey is available in a printable format here.
Accessibility
Please request staff assistance.
Public telephones are accessible
Radar Key available from station staff.
Lifts to all platforms and facilities. Ticket office is also step free.
Accessible taxis are available
Accessible ticket machines are located at the station entrance by the ticket office.
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Saturday 5:30 AM to 1:30 AM
Sunday 8:00 AM to 1:30 AM
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/26/2024 5:17:27 PM