Bolton

Address

Bolton station
Trinity Street
Bolton
BL2 1BE

Ticket office

Monday: 6:00 AM to 9:00 PM
Tuesday: 6:00 AM to 9:00 PM
Wednesday: 6:00 AM to 9:00 PM
Thursday: 6:00 AM to 9:00 PM
Friday: 6:00 AM to 9:00 PM
Saturday: 6:00 AM to 9:00 PM
Sunday: 8:15 AM to 7:30 PM

General information

Station Operator:
NT
Station Code:
BON
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

 Concourse

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Newsagent/Coffee Shop on platform 3/1 and Coffee Shop on concourse

Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Toilets on platforms 4, and 3 serving the whole station

Waiting Room:
Yes
Waiting Room Note:

2 waiting rooms between platforms 1 & 3, one waiting room between platforms 4 & 5

Car parking

Car parking:
Yes

Parking is not available.

Spaces:
0
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
109
Type:
Stands,Racks,Lockers
Location:

Platform 1,3,4 and 5

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Newport Street stop at stand AA

What3words - admits.yoga.amber

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank outside of station

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Accessible toilets, platform 4 (for 4&5), platform 3 and platform1

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station

this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains

For guided wayfinding around this station, please download the Goodmaps app from the app store, alternatively click here https://studio.prod.goodmaps.io/public-viewer?buildingId=8450f873-bcc6-409a-a8d5-478f63659aa8&apiRegion=UK

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accepts Cash & Cards

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Designated set down area to the side of the station on Newport Street, short stay parking is also available

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/9/2025 8:44:10 AM