Bolton

Address

Bolton station
Trinity Street
Bolton
BL2 1BE

Ticket office

Monday: 6:00 AM to 9:00 PM
Tuesday: 6:00 AM to 9:00 PM
Wednesday: 6:00 AM to 9:00 PM
Thursday: 6:00 AM to 9:00 PM
Friday: 6:00 AM to 9:00 PM
Saturday: 6:00 AM to 9:00 PM
Sunday: 8:15 AM to 7:30 PM

Station details

Alerts

The toilets on platforms 4 and 5 are out of order at Bolton station.

From Monday 11 March 2024, the lift to platforms 4 and 5 at Bolton station is being replaced. During this time, passengers travelling from Bolton towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Passengers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound.

Passengers who need step-free access are advised to allow extra time for their journeys and where possible, book assisted travel in advance with their train operator. Extra staff will be at the station to help passengers safely use the stairs.

For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. For more information, please see here.

General information

Station Operator:
NT
Station Code:
BON
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

 Concourse

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Newsagent

Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

A key is available from the Station Supervisor and at the News Stand upon request.

Waiting Room:
No
Waiting Room Note:

yes and canopy

Car parking

Car parking:
Yes

Parking is not available.

Spaces:
0
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
109
Type:
Stands,Racks,Lockers
Location:

Platform 1,3,4 and 5

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Newport Street stop, at stand AA

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station

this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accepts Cash & Cards

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. Street set down only available.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/19/2024 11:51:52 PM