Barnstaple

Address

Barnstaple station
Station Road
Barnstaple
EX31 2AU

Ticket office

Monday to Friday: 6:15 AM to 5:50 PM
Saturday: 6:15 AM to 5:50 PM
Sunday: 9:20 AM to 4:40 PM

General information

Station Operator:
GW
Station Code:
BNP
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Main station entrance

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
116
Accessible Spaces:
6
Accessible Car Park Equipment:
Yes
Annual Charge:
£500.00
Daily Charge:
£5.50
Monthly Charge:
£65.00
Three Monthly Charge:
£175.00
Weekly Charge:
£27.50
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
12
Type:
Stands
Location:

Platform

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Front of the station

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step free Category A station - step free access available to the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

At the station entrance.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 8:25 AM to 3:05 PM
Tuesday 8:25 AM to 3:05 PM
Wednesday 8:25 AM to 3:05 PM
Thursday 8:25 AM to 3:05 PM
Friday 8:25 AM to 3:05 PM
Monday to Friday 8:15 AM to 3:15 PM
Saturday 8:25 AM to 3:05 PM
Sunday 10:00 AM to 6:00 PM
Staff Help Available Note:

Meeting point: Ticket Office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/18/2024 7:50:02 PM