Bourne End

Address

Bourne End station
Station Road
Bourne End
SL8 5QH

Ticket office

Monday to Friday: 6:05 AM to 12:35 PM
Saturday: 7:05 AM to 1:35 PM
Sunday: Unavailable

Station details

Alerts

Bourne End reduced facilities availability

The ticket office, toilets and waiting rooms will have the following limited opening hours:

Saturdays until further notice - closed

Tickets can be bought from the ticket machine or digitally.

Contactless payment (CPAY) can be used for journeys within the CPAY area.

General information

Station Operator:
GW
Station Code:
BNE
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Shops Note:

Vending machine on Platform 1

Station Buffet:
Yes
Station Buffet Note:

Vending machine on Platform 1

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting Room:
No
Waiting Room Note:

Within the ticket office on platform 1.

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
50
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£710.00
Daily Charge:
£3.80
Monthly Charge:
£70.00
Off Peak Charge:
£2.90
Three Monthly Charge:
£210.00
Weekly Charge:
£19.00
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
18
Type:
Racks,Stands
Location:

Platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus Stop outside Station (to Marlow), Bus Stop opposite Station (to Maidenhead)

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
Yes
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available by contacting local taxi firms

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:15 AM to 1:15 PM
Saturday 7:15 AM to 2:15 PM
Sunday Unavailable
Staff Help Available Note:

Meeting point: Waiting shelter platform 2.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 6:34:50 PM