Address
Burnley Central station
Railway Street
Burnley
BB11 1DA
Ticket office
Monday:
6:30 AM to 1:30 PM
Tuesday:
6:30 AM to 1:30 PM
Wednesday:
6:30 AM to 1:30 PM
Thursday:
6:30 AM to 1:30 PM
Friday:
6:30 AM to 1:30 PM
Saturday:
Unavailable
Sunday:
Unavailable
Station details
Alerts
Following a fire in a neighbouring building, the station car park is currently closed. This has also resulted in there currently being no step free access to the station.
General information
Station Operator:
NT
Station Code:
BNC
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Northern
Passenger services
Lost Property Contact Available:
No
Phone number:
08002006060
Ticket Gate:
No
Customer Services:
08002006060
Customer Help Points:
No
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:
Waiting room available during booking office hours, and canopy at all times
Car parking
Station Car Park
Operator:
Northern
Spaces:
50
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
6
Type:
Stands
Location:
Off railway street
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Curzon St adjacent to Railway Bridge
Taxi Rank:
Yes
Taxi Rank Note:
No, www.traintaxi.co.uk
Bus Service:
Yes
Bus Service Note:
Busline 0871 200 2233
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Accessible Public Telephones:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
- Category A Station
- Please note there are no tactile pavings at this station
Access from car park up 20 metre ramp or up 4 steps. 25 mm brick lip at base of ramp. Access from Railway Street up 18 steps with rest platform and handrail.
To find our more about travelling around this station, please see the 360 map click here
Accessible Taxis:
No
Accessible Taxis Note:
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:
No designated area is provided. The station front may be used for set down purposes.
Helpline Contact:
Yes
Helpline Contact (Phone number):
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 08:16:52