Bromsgrove

Address

Bromsgrove station
New Road
Bromsgrove
B60 2LX

Ticket office

Monday to Friday: 6:00 AM to 7:15 PM
Saturday: 6:30 AM to 7:15 PM
Sunday: Unavailable

Station details

Alerts

The lifts are out of order between platforms 3 and 4 at Bromsgrove station.

General information

Station Operator:
WM
Station Code:
BMV
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket Vending Machines are located in the station entrance.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

*Bromsgrove is accredited by the Secure Station Scheme*

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets and accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. The toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Excel Parking Services Ltd
Spaces:
350
Accessible Spaces:
17
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.

4 charging bays are available for electric vehicles.

Accessible Car Park Equipment:
Yes
Annual Charge:
£360.00
Daily Charge:
£3.00
Monthly Charge:
£40.00
Weekly Charge:
£11.00
Car Parking Contact Available:
No
Phone number:
0114 261 7111
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
8
Type:
Stands
Location:

Outside the ticket office

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement vehicles will collect from the bus stops outside the station building. Please check your destination before boarding.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

None

Accessible Toilets:
No
Accessible Toilets Note:

The accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. Toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:15 PM
Saturday 6:30 AM to 7:15 PM
Staff Help Available Note:

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 5:27:55 AM