Bournemouth Details

Address

Bournemouth station
Holdenhurst Road
Bournemouth
BH8 8HX

Ticket office

Monday to Friday: 5:45 AM to 7:15 PM

Saturday: 6:15 AM to 6:00 PM

Sunday: 7:45 AM to 6:30 PM

General information

Station Operator:

Station Code:

BMH

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

The ticket office is located on Platform 3.

Ticket Vending Machines are located outside both station entrances and in booking hall.

Passenger services

Lost Property Contact Available:

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:

Yes

Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:

Baby Change:

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, ArrivalScreens, Announcements

Shops:

Station Buffet:

Yes

Station Buffet Note:

Vending Machines on Platforms 2 and 3.

Pumpkin cafe.

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Waiting Room:

Car parking

Car parking:

Yes

Bournemouth Main Car Park

Spaces:

362

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£1,092.00

Daily Charge:

£6.90

Monthly Charge:

£109.20

Off Peak Charge:

£3.40

Per Hour Charge:

£1.10

Three Monthly Charge:

£327.60

Weekly Charge:

£27.30

Bournemouth Premium Car Park

Spaces:

Accessible Spaces:

Accessible Car Park Equipment:

Daily Charge:

£9.90

Off Peak Charge:

£7.00

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

118

Type:

Compounds,Racks

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

To Southampton / Brockenhurst: Station entrance on Halfords side.

To Poole: Station entrance on Asda side.

Taxi Rank:

Yes

Taxi Rank Note:

Yes

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Accessible Toilets:

Yes

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Step Free Access Note:

Step-free category B2 station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient.

Accessible Taxis:

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:

Helpline Contact:

Yes

Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:

Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Sunday 24 hours

Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 5/7/2024 3:36:21 PM