Berkswell

Address

Berkswell station
Station Road
Berkswell
CV7 7EF

Ticket office

Monday: 7:00 AM to 1:00 PM
Tuesday: 7:00 AM to 1:00 PM
Wednesday: 7:00 AM to 1:00 PM
Thursday: 7:00 AM to 1:00 PM
Friday: 7:00 AM to 1:00 PM
Saturday: 8:00 AM to 4:00 PM
Sunday: 10:00 AM to 1:00 PM

General information

Station Operator: WM
Station Code: BKW
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Berkswell Station is accredited by the Secure Station Scheme**

 

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 82
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 8
Type: Stands
Location: on the station platform inside
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

In the event of engineering: Rail replacement buses in both directions towards Birmingham and Coventry will use the bus stop on the roundabout of Station Road/Hallmeadow Road.

Taxi Rank: Yes
Taxi Rank Note:

Balsall 01676 529222

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

by member of staff on duty

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Access to both platforms via ramp. Step free route between Platforms is 210m, via public subway with ramps. Alternative route between Platforms via footbridge with 39 steps up from Platform 1 and 44 down. Booking Hall is off Platform 1. 3 accessible parking bays in forecourt.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Pick-up possible in forecourt. Access to both Platforms via ramp.

Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248998
Helpline Contact Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 7:00 AM to 1:00 PM
Tuesday 7:00 AM to 1:00 PM
Wednesday 7:00 AM to 1:00 PM
Thursday 7:00 AM to 1:00 PM
Friday 7:00 AM to 1:00 PM
Saturday 8:00 AM to 4:00 PM
Sunday 10:00 AM to 1:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 13/06/2021 00:24:14