Address
Birkenhead Hamilton Square station
Hamilton Street
Birkenhead
CH41 1AL
Ticket office
Monday:
5:30 AM to 12:20 AM
Tuesday:
5:30 AM to 12:20 AM
Wednesday:
5:30 AM to 12:20 AM
Thursday:
5:30 AM to 12:20 AM
Friday:
5:30 AM to 12:20 AM
Saturday:
5:30 AM to 12:20 AM
Sunday:
7:36 AM to 12:20 AM
Station details
Alerts
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
Station Operator:
ME
Station Code:
BKQ
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Merseyrail
Ticket Office Note:
Station concourse
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0151 955 2368
Ticket Gate:
Yes
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Located outside main entrance
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
Yes
Shops Note:
Convenience store
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
Yes
Car parking
Cycling
Cycle Storage Availability:
No
Sheltered:
no
Spaces:
0
Location:
Down on lower cross, bottom of the lifts
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Hamilton Square, Hamilton Street, Birkenhead CH41
Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:
For onward travel information click here or contact the Traveline on 0871 200 2233
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
All disabled passengers will be offered assistance by station staff.
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category A: “This station has step free access to all platforms / the platform.” Lifts can be used to access platforms.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
0151 555 1111
Helpline Opening Hours:
Monday to Friday 7:00 AM to 7:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:30 AM to 12:20 AM
Tuesday 5:30 AM to 12:20 AM
Wednesday 5:30 AM to 12:20 AM
Thursday 5:30 AM to 12:20 AM
Friday 5:30 AM to 12:20 AM
Saturday 5:30 AM to 12:20 AM
Sunday 7:36 AM to 12:20 AM
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 27/06/2022 23:40:17