Address
Blackheath station
Tranquil Vale
Blackheath
SE3 9LE
Tranquil Vale
Blackheath
SE3 9LE
Ticket office
Monday to Friday:
6:10 AM to 8:00 PM
Saturday:
6:40 AM to 8:00 PM
Sunday:
8:10 AM to 7:40 PM
Station details
Alerts
On weekdays, the busiest times at this station are generally between 06:30 and 09:30 and 17:00 and 19:30.
General information
Station Operator:
SE
Station Code:
BKH
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 3
Oyster Comments:
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains via the overbridge
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
No
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points:
Yes
Customer Help Points Note:
On platform
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Located by the ticket office
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:
newspapers
Station Buffet:
Yes
Station Buffet Note:
Coffee kiosk
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
Platform 1 - Available during staffing hours
Waiting Room:
No
Waiting Room Note:
On platform 1 Only available when staff present
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
68
Type:
Stands
Location:
Bicycle parking available on Platform 1 and 2 and outside the entrance to platform 2
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Towards Charlton - Route 89 bus stop (Bus stop D), near the Railway Tavern.
Towards Lewisham - Opposite the Route 89 bus stop (Bus stop E) near the Railway Tavern
Taxi Rank:
Yes
Taxi Rank Note:
There is a taxi operator based at the station near the exit from platform 2.
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Accessible Toilets:
Yes
Accessible Toilets Note:
Platform 1 - Available during staffing hours
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via lift. Step free access to platform 2 for services away from London via ramp from side entrance. Step free interchange via front of station. Step access to both platforms via booking hall.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
There are ticket machines on Platform 1 and in the booking hall.
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note:
*Helpline closed on Christmas Day
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 8:00 PM
Saturday 6:40 AM to 8:00 PM
Sunday 8:10 AM to 7:40 PM
Saturday 6:40 AM to 8:00 PM
Sunday 8:10 AM to 7:40 PM
Staff Help Available Note:
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.
The information in this document was generated 12/04/2021 12:11:57