Bishops Stortford

Address

Bishops Stortford station
Station Road
Bishops Stortford
CM23 3BL

Ticket office

Monday to Friday: 6:00 AM to 9:00 PM
Saturday: 6:00 AM to 9:00 PM
Sunday: 7:00 AM to 9:00 PM

General information

Station Operator:
LE
Station Code:
BIS
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Outside WH Smith

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
Yes
Shops Note:

Newsagent

Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
669
Accessible Spaces:
44
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,606.00
Daily Charge:
£9.40
Monthly Charge:
£160.00
Off Peak Charge:
£6.60
Per Hour Charge:
£1.00
Three Monthly Charge:
£459.00
Weekly Charge:
£83.00
Car Parking Contact Available:
No
Phone number:
0345 050 7080
Website:
Go to website

Premium Bay

Operator:
National Car Parks Ltd
Spaces:
60
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£2,152.00
Car Parking Contact Available:
No
Phone number:
0845 050 7080
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
236
Type:
Compounds,Stands,Racks
Location:

On station forecourt

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus stops outside station on new link road.

Taxi Rank:
Yes
Taxi Rank Note:

in front of station

Bus Service:
Yes
Bus Service Note:

Bishops Stortford is a PlusBus location click here to see the PlusBus map.

(http://www.plusbus.info/pdfs/PB 624.pdf)

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step free access to all platforms. Lifts available.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 1:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 5:00 AM to 1:00 AM
Staff Help Available Note:

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 5:14:21 PM