Address
Elmers End Road
Birkbeck
BR3 4TA
General information
Ticket buying & collection
Passenger services
Assistance can be provided via the help points, located on the platforms, at all times of the day.
The Assistance Meeting Point is on the platform next to the Help Point.
Station facilities
There is an unheated waiting area on platform 1.
Car parking
Cycling
Cycles are left at owners risk. Abandoned cycles may be removed.
Other transport
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the “Onward Travel Information Map” below.
Accessibility
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is on the platform next to the Help Point.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
No dedicated area
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
The assisted helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
Trains calling at this station do not have on board staff. You can arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our freephone number: 0800 138 1016
- Texting us on 07970 511077
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 4/19/2024 5:58:52 PM