Birkbeck

Address

Birkbeck station
Elmers End Road
Birkbeck
BR3 4TA

General information

Station Operator:
SN
Station Code:
BIK
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 4
Oyster Comments:
<p>Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Services:

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Customer Help Points:
Yes
Customer Help Points Note:

The Assistance Meeting Point is on the platform next to the Help Point.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:

There is an unheated waiting area on platform 1.

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
4
Type:
Stands
Location:

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Please click the link for details regarding the rail replacement bus location.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in the “Onward Travel Information Map” below.

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

This is a Category C station: This station does not have step-free access.

The Assistance Meeting Point is on the platform next to the Help Point.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No dedicated area

Helpline Contact:
Yes
Helpline Contact (Phone number):

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

  • Phone - 0800 138 1016
  • Textphone - 0800 138 1018

Helpline Contact Note:

The assisted helpline is not available on Christmas Day.

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Assisted Travel:

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

Trains calling at this station do not have on board staff. You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Texting us on 07970 511077

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

The information in this document was generated 4/19/2024 5:58:52 PM