Brentford

Address

Brentford station
Station Approach
Brentford
TW8 8DT

Ticket office

Monday to Friday: 6:30 AM to 10:30 AM
Saturday: Unavailable
Sunday: Unavailable

General information

Station Operator: SW
Station Code: BFD
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

On platform 1(London direction)

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 18
Annual Charge: £630.00
Daily Charge: £4.70
Monthly Charge: £61.90
Off Peak Charge: £2.00
Three Monthly Charge: £185.70
Weekly Charge: £23.50
Car Parking Contact Available: No
Phone number: 0345 6000 650
Website: Go to website
Note:

Off Peak from 1600 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 66
Type: Wheel Racks
Location:

Platform 1 and car park

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

To Hounslow: Boston Manor Road (A3002) Bus Stop SK

To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step-free category A Station - This station has step-free access to all platforms
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 5282100
Helpline Contact Note: 24 hours a day, except Christmas Day and Boxing Day
Helpline Opening Hours: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available: No
Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 08/03/2021 18:43:11