Address
Station Approach
Brentford
TW8 8DT
Ticket office
General information
Ticket buying & collection
The ticket office is located on Platform 2.
Ticket Vending Machines are located on platform 1 (London direction).
Passenger services
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
Station facilities
The toilets are located on Platform 2. The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
No waiting room but seating available on the platform.
Car parking
Brentford Car Park
Parking is chargeable for all vehicles.
Cycling
Platform 1 and car park
Other transport
To Hounslow: Boston Manor Road (A3002) Bus Stop SK
To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM
Information to plan your onward journey is available in a printable format here
Accessibility
The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
Step-free category A Station. Level access from either side of station. Lifts between platforms or alternative step-free route via street (under 400m).
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
0800 5282100
24 hours a day, except Christmas Day and Boxing Day
Saturday 24 hours
Sunday 24 hours
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
The information in this document was generated 4/20/2024 6:23:24 AM