Beaulieu Road

Address

Beaulieu Road station
Beaulieu Road
near Beaulieu
SO42 7YQ

General information

Station Operator:
SW
Station Code:
BEU
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Beaulieu Road does not have a ticket office.

A Permit to Travel Machine is located at the entrance to Platform 1. This machine is not accessible to wheelchair users.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

N/A

Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
4
Type:
Racks
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Station Approach Road on hotel side of railway bridge

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B3 station. Access to Platform 1 (for trains towards Southampton and London) is via steps from the B3056 Beaulieu Road overbridge only.

Platform 2 (for trains towards Bournemouth and Poole) is accessed either via a RoW across the nearby residents' car park (step-free but uneven) from the 'Station Approach' (private road but part leased to NR), or by 25 steps from Beaulieu Road overbridge.

Interchange can only be made via road overbridge. There is no footway along road.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train. Machine is not accessible to wheelchair users.

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/25/2024 9:36:46 AM