Brockley Details

Address

Brockley station
Coulgate Street
Brockley
SE4 2RW

Ticket office

Monday to Friday: 6:10 AM to 8:05 PM

Saturday: 7:00 AM to 8:05 PM

Sunday: 8:10 AM to 3:45 PM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator: LO

Station Code: BCY

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes

Oyster Validator: Yes

Smartcard Issued: No

Smartcard Validaton: No

Travelcard: Zone 2

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: London Overground, Southern

Passenger services

Lost Property Contact Available: Yes

Website: Go to website

Ticket Gate: Yes

Customer Services:

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Call London Overground Customer Services 0845 601 4867 for issues related to London Overground station staff and facilities.

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: Yes

Station Buffet Note: Coffee kiosk

Telephones (Cards & Coins): Yes

Toilets: No

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Spaces: 16

Type: Stands

Location: station front

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use bus stop BB in Brockley Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop BA in Brockley Road for buses towards London Bridge and New Cross Gate

Taxi Rank: Yes

Taxi Rank Note:

Information on taxis from this station is available at www.traintaxi.co.uk

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: Yes

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note: Accessibility category B1. Level access to Platform 2 (southbound) and lift access to Platform 1 (northbound) from street level, but no step-free interchange between platforms. Step-free platform interchange requires 50m journey via street

Accessible Taxis: No

Accessible Ticket Machines: Yes

Impaired Mobility Set Down: No

Helpline Contact: Yes

Helpline Contact (Phone number): 0343 222 1234

Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM

Staff Help Available: Yes

Staff Help Available Note: Customer service staff are available from start until end of service, 7 days a week

Assisted Travel: London Overground offers a Turn-up-and -go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
You can also book assistance up to 12 hours before your journey or up to 10pm the day before.
The meeting point for assisted travel is the booking office counter.

The information in this document was generated 07/03/2021 03:14:00