Brockley

Address

Brockley station
Coulgate Street
Brockley
SE4 2RW

Ticket office

Monday to Friday: 6:10 AM to 8:05 PM
Saturday: 7:00 AM to 8:05 PM
Sunday: 8:10 AM to 3:45 PM

General information

Station Operator:
LO
Station Code:
BCY
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 2
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Call London Overground Customer Services 0845 601 4867 for issues related to London Overground station staff and facilities.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Coffee kiosk

Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
16
Type:
Stands
Location:

station front

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Use bus stop BB in Brockley Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop BA in Brockley Road for buses towards London Bridge and New Cross Gate

Taxi Rank:
Yes
Taxi Rank Note:

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Accessibility category B1. Level access to Platform 2 (southbound) and lift access to Platform 1 (northbound) from street level, but no step-free interchange between platforms. Step-free platform interchange requires 50m journey via street

Accessible Taxis:
Yes
Accessible Taxis Note:

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0343 222 1234

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:

Customer service staff are available from start until end of service, 7 days a week

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 4/26/2024 7:34:17 AM