Aylesbury

Address

Aylesbury station
Station Way West
Aylesbury
HP20 1RU

Ticket office

Monday to Friday: 6:00 AM to 7:10 PM
Saturday: 6:40 AM to 6:10 PM
Sunday: 8:10 AM to 5:40 PM

General information

Station Operator:
CH
Station Code:
AYS
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

At station entrance.

Passenger services

Lost Property Contact Available:
No
Phone number:
03456 005 165
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

03456 005 165 (0830 to 1730, Mondays to Fridays)

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Station Buffet Note:

Currently closed.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.

Opening hours for toilets in the ticket office:

Mon-Fri = 0600 - 2200 

Sat = 0640 - 1800

Sun = 0810 - 1730

Waiting Room:
No
Waiting Room Note:

The waiting area is located in the main building on Platform 3 with waiting shelters on Platforms 1 and 2.

The waiting area on Platform 3 is heated. 

The main waiting area and platforms have accessible seating. 

The shelters have perch style seating.

Car parking

Car parking:
Yes

Station Car Park

Operator:
Chiltern Railways
Spaces:
301
Accessible Spaces:
5
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible Car Park Equipment:
Yes
Annual Charge:
£1,288.00
Daily Charge:
£8.50
Monthly Charge:
£124.00
Weekly Charge:
£32.50
Car Parking Contact Available:
No
Phone number:
03456 005 165
Website:
Go to website
Note:

Chiltern Railways Car Park prices can also be found here

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
150
Type:
Stands,Racks,Lockers
Location:

By the car park entrance to Platform 3.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

From the front of the station.

Taxi Rank:
Yes
Taxi Rank Note:

At front of station.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Access Category A. Step free access to platforms via lifts.

Accessible Taxis:
Yes
Accessible Taxis Note:

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

In front of station

Helpline Contact:
Yes
Helpline Contact (Phone number):

03456 005 165

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 1:00 AM
Saturday 6:30 AM to 1:00 AM
Sunday 8:30 AM to 6:00 PM
Staff Help Available Note:

Passenger Assistance Meeting Point is in the booking office.

Staff are available to help at this station during train running hours

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 7:37:05 AM