Aviemore

Address

Aviemore station
Grampian Road
Aviemore
PH22 1PD

Ticket office

Monday to Friday: 7:30 AM to 9:25 PM
Saturday: 7:35 AM to 2:39 PM
Sunday: 9:40 AM to 5:20 PM

General information

Station Operator:
SR
Station Code:
AVM
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes
Customer Help Points Note:

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.

  • Ticket office

On platform 1.

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.

  • Platform 2

By the pole next to the stairs for the footbridge, beside the large Aviemore sign.

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

WHSmith newsagent

Station Buffet:
Yes
Station Buffet Note:

Cafe, restaurant

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located in the Waiting room. The toilet facilities are only available during ticket office opening hours.

Waiting Room:
No
Waiting Room Note:

Part of the ticket office

Car parking

Car parking:
Yes

Station Car Park

Operator:
Local Authority
Spaces:
10
Accessible Spaces:
2
Accessible Spaces Note:

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
16
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Buses pick up/drop off from the bus stops outside the station.

Please click on the link below for the exact bus pick up location:-

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Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category B3 station.

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Please take care when boarding/alighting the train at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 7:30 AM to 9:25 PM
Saturday 7:35 AM to 2:39 PM
Sunday 9:40 AM to 5:20 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/12/2025 9:26:25 AM