Atherstone

Address

Atherstone station
Long Street
Atherstone
CV9 1BH

General information

Station Operator: LN
Station Code: ATH
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located by the entrance to Platform 2.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Spaces: 17
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 12
Type: Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: Adjacent to the station car park.
Taxi Rank: Yes
Taxi Rank Note:

John's Taxis 0247 637 3111

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Both the forecourt area and the other entrance may be used for parking and pick-up.

Helpline Contact: Yes
Helpline Contact (Phone number): To book Passenger Assist, call 0800 0248 999
Helpline Contact Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: No
Staff Help Available Note:

This station is unstaffed;

All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

Please contact London Northwestern Railway Passenger Assist team on 0800 024 8997

Assisted Travel:

This station is unstaffed;

 If you need assistance from station staff, you can contact West Midlands Railway Passenger Assist team on: 0800 024 8997. You can book assistance on London Northwestern Railway services up to 4 hours before your journey on the day of travel, (or by 2200 the day before travel). .

The information in this document was generated 24/02/2021 21:07:16