Arbroath

customer.relations@scotrail.co.uk

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

• Ticket Office

Located in the main station building.

• Platform 1

By the pole next to the help point and Ticket machine.

• Platform 2

By the pole at the bottom of the stairs for the platform level.

Mobile coffee van

Radar - National Key Scheme

Part of station buildings

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Buses pick up/drop off at the bus stops adjacent to the station entrance.

Please click on the link below for the exact Bus pick up location:-

///what3words

visit www.traintaxi.co.uk for details of taxis available for hire

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

This is a Category A station. This station has step-free access to all platforms.

Please take care when boarding/alighting the train at platform1 as the stepping distance between the train and the platform may be more prominent than at other platforms.

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.