Address
Station Road
Alton
GU34 2PZ
Ticket office
General information
Ticket buying & collection
The ticket office is located on Platform 1.
A Ticket Vending Machine is located by entrance to booking hall.
Passenger services
Please contact our Customer Service Department on 0345 6000 650
Customer Help points are located on every platform
Station facilities
A Whistle Stop Agents is located on platform 1 and it sells coffee, tea, drinks, hot and cold sandwiches, etc. There is also a station café in the car park that sells hot and cold food and drinks.
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Car parking
Alton Car Park
Cycling
Platform 1
Other transport
Station Forecourt, Station Road.
Information to plan your onward journey is available here
Accessibility
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
0800 5282100
24 hours a day, except Christmas Day and Boxing Day
Saturday 24 hours
Sunday 24 hours
Saturday 6:00 AM to 1:24 PM
Sunday 10:00 AM to 6:00 PM
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 4/19/2024 2:14:26 PM