Address
Station Road
East Preston
BN16 3RE
Ticket office
General information
Ticket buying & collection
Passenger services
Assistance can be provided via the help points, located on the platforms, at all times of the day.
The Assistance Meeting Point is the front of the station by the ticket machine.
Station facilities
There is a heated waiting area available during staffed hours on platform 1.
Car parking
Station Car Park
Free Parking is offered to all Blue Badge holders.
All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.
Cycling
Platform 2 and car park
Other transport
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Accessibility
This is a Category B1 station: Step-free access to both platforms via side gates. Access between platforms via level crossing.
The Assistance Meeting Point is the front of the station by the ticket machine.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
The assisted travel helpline is not available on Christmas Day.
Saturday 6:25 AM to 8:45 PM
Sunday 6:25 AM to 8:00 PM
A staff-operated ramp is required for step-free access between train and platform at this station.
When the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance on arrival by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our freephone number: 0800 138 1016
- Texting us on 07970 511077
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our Assisted Travel team on: 0800 138 1016
- Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 3/28/2024 11:10:39 PM