Ashurst New Forest

Address

Ashurst New Forest station
Lyndhurst Road
Ashurst
SO40 7AA

General information

Station Operator:
SW
Station Code:
ANF
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ashurst New Forest has no ticket office.

A Ticket Vending Machine is located on platform 1, just inside entrance.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

N/A

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Spaces:
16
Accessible Spaces:
2
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Phone number:
0345 6000 650
Website:
Go to website
Note:

Access to car park through the New Forest pub car park.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
22
Type:
Lockers,Racks
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

To Southampton: Bus stop on Main A35 road opposite station entrance

To Brockenhurst: Bus lay-by next to New Forest Hotel

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B2 station. Some step-free access to all platforms - please check details. There is step-free access to Platform 1 (for trains to Southampton and London).

Access to Platform 2 (for trains to Bournemouth) is either by stepped footbridge or via uneven gravel path (250m) from the council car park in Ashurst.

Step-free route between platforms is approximately 900m.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/20/2024 5:23:40 AM