Acton Main Line

Address

Acton Main Line station
Horn Lane
Acton
W3 9EH

Ticket office

Monday to Friday: 6:40 AM to 10:40 AM
Saturday: 8:00 AM to 3:15 PM
Sunday: Unavailable

General information

Station Operator: XR
Station Code: AML
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 3
Oyster Comments: Nearby shop sells Oyster cards.
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TfL Rail
Ticket Office Note:

Station ticket hall

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

On the paid side of the barrier in the stations ticket hall.

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: No rail replacement bus services operate from this station.
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

An accessible toilet is located in the ticket hall on the paid side of the barrier. This toilet is operated with a radar key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Accessibility Category A. This station has step-free access to all platforms.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located in the stations ticket hall.

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0343 222 1234
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 17/09/2021 04:43:27