Altrincham

Address

Altrincham station
Stamford New Road
Altrincham
WA14 1EN

Ticket office

Monday to Friday: 6:40 AM to 8:20 PM
Saturday: 7:10 AM to 8:20 PM
Sunday: 9:20 AM to 4:50 PM

General information

Station Operator: NT
Station Code: ALT
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: These toilets are operated by TFGM, they are open 24/7 and are in the bus station
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: Northern
Spaces: 45
Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 8
Type: Stands
Location: Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.

Taxi Rank: Yes
Taxi Rank Note:

At opposite side of bus interchange to station, near to library

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

staff make every effort to provide assistance for disabled passengers requiring tickets.

Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Category A Station

Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis: No
Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact: Yes
Helpline Contact (Phone number): 0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours: Monday to Sunday 24 hours
Staff Help Available: Yes
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 09:10:38