Abergavenny

Address

Abergavenny station
Station Approach
Abergavenny
NP7 5HS

Ticket office

Monday: 6:10 AM to 5:45 PM
Tuesday: 6:10 AM to 5:45 PM
Wednesday: 6:10 AM to 5:45 PM
Thursday: 6:10 AM to 5:45 PM
Friday: 6:10 AM to 5:45 PM
Saturday: 6:10 AM to 5:45 PM
Sunday: 12:10 PM to 4:45 PM

Station details

Alerts

Cycle parking temporarily unavailable

Cycle parking is temporarily unavailable due to station works.

General information

Station Operator:
AW
Station Code:
AGV
Staffing Level:
partTime
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Inside the station building.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

The Whistle Stop Café is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA
Spaces:
64
Accessible Spaces:
3
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
20
Type:
Racks
Location:

Two tier cycle racks providing space for up to 20 bicycles are located in a shelter to the north of the station building, adjacent to the wall onto the platform. A bicycle pump and repair station is also provided.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is near the Great Western Hotel.

Taxi Rank:
Yes
Taxi Rank Note:

At the front of the station

Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Located opposite the station entrance.

Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B2.

Platform 1 for services to Hereford is fully accessible. 

Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

In front of the station entrance.

Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:

Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/23/2024 1:33:32 PM