Abergele & Pensarn

Address

Abergele & Pensarn station
Station Approach
Pensarn
LL22 7PR

General information

Station Operator: AW
Station Code: AGL
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Operator: Transport for Wales
Spaces: 6
Car Parking Contact Available: No
Phone number: 03333 211 202
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Wait at the bus stops adjacent to Supermarket on Kingsway
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B.

Access to Platform 1 (to Chester) is via a lane with no pavement leading down from the road bridge. Access to platform 2 (to Holyhead) is from the car park via a moderately steep ramp with handrail but no intermediate landing.  A Harrington Hump is located on Platform 1.  For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

This machine does not accept cash.  Payment is by major debit and credit cards only.

Impaired Mobility Set Down: Yes
Helpline Contact: Yes
Helpline Contact (Phone number): 03333 211202
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train.

The information in this document was generated 12/04/2021 15:24:13